Shipping & Return Policies


Accurate shipping times are displayed on each product page. All U.S. orders will be shipped via UPS or USPS priority mail. All international orders to Canada will be shipped USPS International 6-10 day.

We do not offer a refund or exchange for personalized items unless it is a mistake that we made. If the buyer has provided incorrect information for the text on the sign, we regret that we cannot refund or exchange the sign. Knots and wood grain will vary from piece to piece. It simply shows the natural characteristics within the wood. These characteristics are not considered defects and we cannot refund for this reason.

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